Free Virtual Consultation Exam

Begin Your Orthodontic Journey from Your Own Home

Start your smile journey with an expert orthodontist who understands your busy life.

Learn if you’re a candidate for treatment from your phone. We'll assess your smile and let you know if treatment is right for you.

First, you'll start by telling us a little about yourself. Then, you'll snap a few pictures of your teeth.

How It Works

Step 1:
Take 8 pictures of your smile from the angles below.

photo of smile
photo of smile
photo of smile
photo of smile
photo of smile
photo of smile
photo of smile
photo of smile

Need help taking photos?

Step 2:
Fill out the form below to upload your pictures.

  • Drop files here or
    Max. file size: 50 MB, Max. files: 8.
    • This field is for validation purposes and should be left unchanged.

    Step 3:
    You’re finished! We will assess your photos and will get back to you soon with more information.

    Texting us for your virtual exam

    If you do not have a Gmail® account and are unable to complete the online virtual exam form, you may text us your photos at 585.872.3355.

    • When texting us, please include the patient’s name and date of birth, the sender’s name, and the primary concern you have for the virtual exam.
    • Please be aware that any information sent to our office via email or text is not secure and is therefore not HIPAA compliant. This means that someone may be able to access your personal health information. HIPAA stands for the Health Insurance Portability and Accountability Act. HIPAA was passed by the U.S. government in 1996 to establish privacy and security protections for health information. Information stored on our computers is encrypted. Most popular email services (ex. Hotmail®, Gmail®, Yahoo®) do not utilize encrypted email. Email and text are very popular and convenient ways to communicate for a lot of people, so in their latest modification to the HIPAA act, the federal government provided guidance on email and HIPAA. The guidelines state that if a patient has been made aware of the risks of unencrypted email, and that same patient provides consent to receive health information via email, then a health entity may send that patient personal medical information via unencrypted email.

    IMPORTANT

    While very useful, these tools are limited. An in-office appointment may still be needed to receive a complete, thorough examination and finalize treatment plans and pricing.

    When we send you an email, or you send us an email, the information sent is not encrypted. That means a third party may be able to access the information and read it since it is transmitted over the Internet. If you receive an email, someone may be able to access your email account and read it.

    • HIPAA stands for the Health Insurance Portability and Accountability Act
    • HIPAA was passed by the U.S. government in 1996 in order to establish privacy and security protections for health information
    • Information stored on our computers is encrypted.
    • Most popular email services (ex. Hotmail®, Gmail®, Yahoo®) do not utilize encrypted email.
    • Email is a very popular and convenient way to communicate for a lot of people, so in their latest modification to the HIPAA act, the federal government provided guidance on email and HIPAA.
    • The guidelines state that if a patient has been made aware of the risks of unencrypted email, and that same patient provides consent to receive health information via email, then a health entity may send that patient personal medical information via unencrypted email.
    • For more information visit https://www.gpo.gov/fdsys/pkg/FR-2013-01-25/pdf/2013-01073.pdf.

    By sending a request for virtual consultation with email you are accepting the terms and conditions of utilizing non-encrypted email to communicate health information.